Collection of information

Octapharma AG, Seidenstrasse 2, 8853 Lachen SZ, Switzerland (hereinafter “Octapharma” or “we” or “us”) respects the right of individuals regarding their personal data. This Data Privacy Statement (“statement”) describes the way we process your personal information when you visit our website.

Octapharma Pharmazeutika Produktionsgesellschaft m.b.H., Oberlaaer Strasse 235, 1100 Vienna, Austria is appointed as our representative in the EU/EEA in accordance with Article 27 GDPR.

Please be aware that a separate privacy information, with detailed information concerning the use of your information when applying for a job, will be provided before applying for a job online.

When contacting us via the contact form, a separate privacy information, with detailed information concerning the use of your information, will be provided before the contact form is sent.

Please DO NOT report drug safety related information, such as side effects, via this website. Drug safety related information should be reported to safetyreporting@octapharma.com. If you are a patient, please contact your physician in case of adverse reactions. Please consider the pharmacovigilance data privacy statement, if you are reporting drug safety relevant events.

Disclosure and use of personal information

In order to properly manage our website, we may log information and identify categories of visits by items such as domain name, browser type and version, the pages visited within the Octapharma AG site and the URL to which the user goes upon leaving Octapharma AG’s site to continuously improve the performance of our website. This information is used in an aggregate form only and personal data is therefore anonymized.

Information will not be disclosed to third parties except where the third party is a supplier or contractor who is involved in fulfilling the individual’s request for information, or a supplier or contractor who is involved in the development and management of Octapharma AG’s website.

Information about cookies

The following cookies are used on the website. Unless otherwise stated below, all allowed cookies are stored for one year. Further information can be found below:

Strictly necessary
Cookie typeNamePurposeExpires
Cookie Consentcmplz_rt_*Multiple cookies – Used for cookie consent settings.1 year
Report error Marker.io cookiemarker_id_*Used by the system for a bug reporting. Cookie name created with unique id.8 months
Matomomtm_cookie_consentThis is stored to remember that consent for storing and using cookies was given by the user.30 years
Redirect Popup Cookiepopup_cookieUsed by the Redirect Popup to store information about its closing, it prevents the Redirect Popup from being displayed every time.1 month
Performance cookies
Cookie typeNamePurposeExpires
Matomo_pk_idThis is used to store a few details about the user such as the unique visitor ID.1 year, 1 month
Matomo_pk_refThis is used to store the attribution information, the referrer initially used to visit the website.6 months
Matomo_pk_sesThis is used to store a unique session ID.30 minutes
Matomo_pk_cvarThis is used to store a unique session ID.30 minutes
Matomo_pk_hsrThis is used to store a unique session ID.30 minutes
Matomo_pk_testcookieThis is used to check whether the visitor’s browser supports cookies.Session
MatomoMatomo_sessidThis is used to store a unique session ID.Session

If you actively change the settings to allow performance cookies, you are giving your consent for Matomo to collect information about how you use and navigate our site. During this process, your IP address will be anonymised. We use this information to improve the user experience for all visitors to our homepage.

Additional information regarding cookies

Cookies are pieces of data that a website can transfer to a user’s web browser. The cookies may remain on your computer after you leave the website but you can manually delete them using most browsers. Most web browsers are pre-set to accept cookies. Some cookies store data just for the time you are on the website. These are called session cookies and are not stored on your computer after you have left the website. If you prefer not to receive cookies, you can adjust your web browser to refuse cookies or to warn you when cookies are being used. Most elements of this site will still function if you disable cookies in your web browser settings. When you visit this site, if your browser is using the standard settings and it is accepting cookies, you are giving consent for cookies on this site to be stored on your computer. If you do not wish for this to happen, you can disable them in the settings of your browser. You can find more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them at www.aboutcookies.org.

Your rights

You can access all your personally identifiable information that we collect online. You may also demand the deletion of your personal data unless the applicable laws and regulations oblige us to store your personal data.

You can request to be provided with information about data which we store/process about you. In addition, you have the right to have any personal data blocked or deleted, to object to the processing of your data, to have any incorrect data corrected and the right to have your data transferred to a third party.

You can correct factual errors in your personally identifiable information by sending us an email that credibly shows the error. You likewise have the right to request the correction of incorrect personal data.

To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections. Should you have other questions or concerns about these privacy statement or want to have your data deleted from our database, please send an email to dataprivacy@octapharma.com

You also have the right to lodge a complaint with a supervisory authority, if applicable.

We may update or amend this statement at any time by posting the amended statement to the website.